An hour ago...
THANK YOU FOR ORDERING 'IN RAINBOWS'.
THE LINK BELOW IS YOUR UNIQUE DOWNLOAD ACTIVATION CODE.
PLEASE CLICK ON THE LINK OR CUT AND PASTE INTO YOUR BROWSER TO OBTAIN YOUR DOWNLOAD.
IF YOUR LINK APPEARS AS TWO SEPARATE LINES, PLEASE CUT AND PASTE THEM CAREFULLY INTO YOUR BROWSER.
THE ALBUM WILL COME AS A 48.4MB ZIP FILE CONTAINING 10 X 160KBPS DRM FREE MP3s.
MOST COMPUTERS NOW HAVE ZIP SOFTWARE AS PART OF THE OPERATING SYSTEM; IF YOUR COMPUTER DOES NOT,
YOU CAN DOWNLOAD IT HERE
PC: http://www.winzip.com/
MAC: http://www.maczipit.com/
IF YOU HAVE ANY QUESTIONS OR PROBLEMS DOWNLOADING YOUR FILE, PLEASE CONTACT OUR DOWNLOAD CUSTOMER SERVICE TEAM: downloadinrainbows@waste.uk.com
WE HOPE YOU ENJOY 'IN RAINBOWS'.
***Download url here.***
Unfortunately, when I clicked the link for the first time, here's what I got instead.
I’M SORRY, BUT THIS AUTHENTICATION CODE IS INVALID.
PLEASE CHECK AND TRY AGAIN OR CONTACT OUR CUSTOMER SERVICES: downloadinrainbows AT waste.uk.com
And clicking the link again doesn't work. Neither does copying and pasting into the location bar. I'll be sending them an email soon. Did anyone else run into this problem? Or is it just me, the freeloader? :(
Update: Just shy of the 3 hour mark and I have mail. A new download link is unveiled and the zip file is in my harddisk in less than 5 min. Nice response time they have there (speedy servers too). I'm off to enjoy my 10 free Radiohead tracks. :)
Still have problems? Click here for some tips I've compiled.
20 people had something to say! Why don't you join in? The more the merrier!
Same thing for me
Glad to know someone else is suffering with me. :) Anyway I've sent an email to them, but no reply yet.
I got mine OK. did you download from the same computer you sent the request from? Not sure if that has something to do with it. Maybe due to folk passing the link around?
dopple: Yup, it's the same computer.
Anyway, I just received a reply from them with a new download link. And this time it worked! Pretty fast response time from them, less than 3 hours. :)
Paid 5 pounds and got the download link. The first download started promptly but stopped after downloading 12MB. Wrote to the customer service at WASTE and got a quick reply with another link. Same problem; perhaps because I was using iGetter which downloads in segments and sends fresh request to the server for each segment. Wrote again; still no reply after 3 hours. Hope they reply soon.
ashwini: Sorry to hear that. Maybe you should just download it normally from your browser?
it doesn't appear an option or something to write my email adress. do you know what can i do?
thanks!
clara: I'm not too sure I get what you mean. Could you provide more details?
Or you could try reading my earlier post which has step-by-step instructions on what to do.
Thanks tk. That's what I plan to do but I need another link for it as the link before is already invalid. I am worried that they are not going to reply today and I am really desperate.
thanks a lot, tk! i was doing something wrong.
ashwini: Relax. :) You could just sign up for another download while you're waiting for their reply. Then you could download from the link that comes first.
I know it's limited to one download per email, but you probably have at least one backup email account somewhere. Just a friendly tip. :)
clara: No problem, glad I could help. :)
I had a problem. Sent an email 12 hours ago... and still waiting for a reply :(
Having paid for the album, I have had no emails at all about how to download it.
Great service as there is no customer services email on the confirmation mail.
Thanks for putting it here, hopefully I will get a response at some point soon.
My download wasn't working,then my laptop decided it was time to shut down to look for downloads.When I tried to re download Iwas informed that the number had already been used.Having paid 40 quid for the digibox Ithought I'd get more than one attempt.
Yep - download problems here too. My download manager popped up but couldn't handle the download. However, the system still took the activation code!
I'm waiting now for a reply / new code. I think they could have saved themselves a lot of hassle by allowing people to download more than just once (say over a day) - seems a bit OTT to have a single-click code when the album can be had for nothing anyway (although I did offer £4 (£4.45!) for it).
Can anyone log in to inraimbows.com right now? Are they flooded?
I am extremely confused
can some1 help me?
Everyone who are still having problems, check out some tips I've consolidated in a new post. Hope that helps.
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